Contact information

We're here to help. Reach out with questions, feedback, or concerns.

EMAIL
contact@purelap.com.au
(Response within 24 hours)

MAILING ADDRESS
Purelap
Melbourne, VIC 3011
Australia

BUSINESS HOURS
Monday–Friday: 9am–5pm AEST
Saturday–Sunday: Closed

(We respond to emails during business hours)

WHAT WE HELP WITH
- Product questions & recommendations
- Orders & shipping tracking
- Returns & refunds
- Warranty claims
- General inquiries

For urgent issues, email with "URGENT" in the subject line.

Your cart is empty